Refund and Digital Delivery Policy

Write yourEffective date: September 11, 2026

Organize-Declutter is operated by Flock Media LLC. This policy applies to digital products purchased directly from organize-declutter.com.

Digital Delivery

Digital products may include downloadable guides, checklists, worksheets, templates, printables, or other electronic resources.

After payment is successfully completed, your product will generally be delivered through a download link, confirmation page, customer account, or email sent to the address provided during checkout.

Delivery emails can occasionally be delayed or directed to a spam, junk, or promotions folder. If you do not receive access to your purchase, please check those folders and then contact us for assistance.

Digital Product Refunds

Because digital products can be accessed or downloaded immediately, purchases are generally final and nonrefundable once the product has been delivered, accessed, or downloaded, except where a refund is required by applicable law.

We will review refund or replacement requests involving:

• A duplicate charge for the same purchase
• Delivery of the wrong digital product
• A corrupted or unusable file that we cannot replace with a working copy
• Failure to receive access after we have had a reasonable opportunity to resolve the delivery problem
• A digital product that materially differs from its description at the time of purchase

Change-of-Mind Requests

We generally do not provide refunds because a customer changes their mind, decides not to use the product, lacks compatible software or equipment, or expected features that were not included in the product description.

If you accidentally purchase a product and have not accessed or downloaded it, contact us within seven days. We will review the circumstances and determine whether a refund can be issued.

Requesting Assistance

Please contact us within 14 days of purchase if you experience a delivery, file, or billing problem.

Include:

• The name and email address used for the purchase
• Your order number or transaction number
• The name of the product
• A brief description of the problem
• A screenshot of any error message, when applicable

We may first attempt to resolve the issue by resending the download link, replacing the file, providing reasonable technical assistance, or supplying the correct product.

Approved Refunds

Approved refunds will be returned to the original payment method. Processing times depend on the payment provider or financial institution and may take several business days after approval.

Third-Party and Affiliate Purchases

This policy applies only to products sold directly by Flock Media LLC through Organize-Declutter.

Products or services purchased from third-party retailers through affiliate links are governed by the seller’s own delivery, return, and refund policies. Flock Media LLC cannot issue refunds for purchases completed through another company.

Technical Requirements

Customers are responsible for reviewing product descriptions and ensuring they have suitable software, devices, printers, internet access, or other equipment needed to use a digital product.

If specific software or technical requirements are necessary, they will be identified in the applicable product description whenever reasonably possible.

Your Legal Rights

Nothing in this policy limits any refund, cancellation, or consumer-protection right that cannot legally be excluded or waived.

Changes to This Policy

We may update this Refund and Digital Delivery Policy as our products, delivery systems, payment providers, or legal requirements change. The revised policy will be posted on this page with an updated effective date.

Contact Us

For delivery assistance or refund questions, please use the Contact page on organize-declutter.com. text here...